Category Archives: Uncategorized

I’m Too Sexy for my Keffiyeh

I don’t think of myself as culturally insensitive, but I guess I am. Today’s news reports that that three men from the United Arab Emirates were expelled from a festival in Saudi Arabia.

Apparently, the men shipped home were just too damned good-looking — positively Dionysian. Clerics deemed that these dudes were so sploosh-inducing there was a danger Saudi women “could fall in love with them.” The same reports mentions several grafs down that a woman from the UEA was also traveling with these guys, which isn’t allowed in Saudi Arabia. In that frame, this just could be a reprisal. But it seems like something else as well.

In my bubble of San Francisco, that sounded like an episode of Star Trek in which Kirk unknowingly is forced to survive on a ice planet populated entirely by graduates of Handsome Boy Modeling School. It also made feel like Saudi Arabia is stuck in the past, much to its own detriment.

Is there a room at King Fahd Airport where someone decides the ratio of pug fugly to askoutable men passing through Immigration? Maybe’s there dark room with a panel of women watching monitors through their hijabs, pressing red buttons when they see a man whose kiss could be on their lips when they turn our the light. I’m also curious who’s on the list, naturally.

Channing Tatum? Bradley Cooper? Going on principle, anyone who’d ever been named People Magazine’s Sexiest Man Alive is out, right? Maybe the people who run this kingdom and rely on fundamentalist clerics to ensure peace and order on the Arab Street will let this one fly. After all, it’s not as serious as as beheadings.

Look, I hate to be conspiracy guy here, but is it possible that we’ve all just bought into the narrative that our presidents hold hands with Saudi princes because there’s so much durn Texas Tea under their sand? (I guess I should stop calling it Texas Tea , because I recently learned that also refers to a concoction of cough syrup and Sprite). But I digress.

The price of oil keeps going up and always will until we have we see dramatic cultural shifts in oil-producing nations, particularly the ones that rhyme with “Schmaudi Schrabia.” Or unless we start taking solar, wind and — ha, I was just kidding.

God knows, we haven’t cornered the market in the US dealing with racism, sexism. homophobia, but I believe rthat a little more exposure to Western culture couldn’t bad for a county that still literally treats women like minors.

We may turning the corner on marriage equality, but I’m not asking nations like Saudi Arabia and Iran to embrace that today. I’m just urging them to take a second look at how they’re perceived on the world stage. Someday, they won’t have all that oil, leverage, and they’ll have to start dealing with their citizens — and other countries on different terms.

(Sorry for the initial typos. This is what happens you try to write on public transportation.)

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Filed under Current Events, Personal, Politics, Uncategorized

Changing the frame.

The word “community” has been so badly used, it’s practically meaningless.

Going forward, I’m presenting myself as a growth expert with proven talent for engagement and marketing.

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Filed under Community Management, Personal, Uncategorized

The tribe.net experience, part 2

In part 1, I wrote about how community management contributed to tribe.net’s success and how traditional marketing played a key role in the company’s downfall, but those are small aspects of a larger story.

I put a call out to some former co-workers to get their input; the folks who responded were both early Engineering hires, and they each affirmed that my input into the product development process added value. If I get more feedback from other teammates, I’ll share it here. (And folks, if you don’t mind me sharing your names, let me know so I can edit this post.)

The reply I received from Engineer 1 suggested that I was was an effective proxy for our members, but that our overall progress toward creating a highy functional, user-friendly product was spoiled by “too many cooks.” As a result, he said that our service became less successful over time, even though we had direct and actionable feedback from end-users telling us exactly what they needed and wanted.

I agree with his assessment that what we were creating was “truly revolutionary.” We didn’t rely on the cold calculations of the social graph “to provide advertisers with a better view into what to try to sell me.” At times, our social network was “maddeningly hard to use, stupidly fragile and yet, it serves the needs admirably.” He also wrote;

“Who you report to is immaterial if leadership is dedicated to providing utility, usefulness or entertainment, or, as seems to be the vast majority case, not dedicated to such.”

In part 1, I suggested that Community Management might have been more effective if it’d been run out of Operations. My reasoning was facile; Ops generally gets the resources it needs, because when it doesn’t, things break down. This was a pretty simple reading of Operations teams, and I’ve got some second thoughts about that.

Engineer 2 praised me as “the ultimate user advocate … and therefore should have been a part of the Product organization with significant upstream input on features and priorities.”

In hindsight, I agree with him completely. The person writing/reviewing Product Requirement Documents has a permanent seat at the table, even if they attend more meetings than they care to. However, I never really felt that my CM input was embraced by the entire product team. I got along well with our PMs, but I’ll never forget the afternoon I turned to one in frustration and asked if we could prioritize the development of some admin tools that would reduce the amount of manual work I had to do.

I’ll never forget his response:

“It’s not my job to make your job easier.”

I was a little floored by such a baldly disinterested response. Instead of interpreting it as rudeness, I decided to assume that this was the way all product managers operated and that I must have crossed a line.

Several years later, a talented product manager (and several former co-workers) set me straight, and I’m deeply appreciative.

Another reason I’m certain tribe.net thrived early on is because everyone owned their role. I recently heard someone say that working in an immature startup is like little-league soccer; regardless of their respective positions, everyone swarms the ball if it rolls their way.

I’ve seen that problem writ large at many firms, but not at tribe.net. In terms of mutual respect and teamwork, I’ll be lucky if I ever find an culture/environment like that again.

Maybe I’ll have to create one.

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Filed under Community Management, Internet, Personal, Social Media, Uncategorized